Details & More Information

Frequently Asked

  • How many wineries are included on the tour?

    We visit four (4) of Niagara's premier wineries.

  • How many tastings are included on each tour?

    You will enjoy 12-16 tastings total.

      3-4 tastings per winery.
  • Can I select which wineries to visit on the tour?

    Our expert tour guides select the wineries for you, based on the planned tour path and availability. Rest assured, you will visit the very best that Niagara wine country has to offer.

      We have great relationships with our Winery Partners and they really come through for our guests.
  • What are the sizes of groups on each tour?

    Our vehicles carry up to 14 passengers.

  • Where is the pick-up/drop-off location?

    We pick your group up and drop you off at a single location of your choosing in Niagara Falls or Niagara-on-the-Lake.

      You can let us know where during the online booking process.
  • How can I book a tour with Cellar Door Wine Experience?

    You can book by clicking the "Book A Tour" button, or by calling us. All tours must be paid in full at the time of booking. We accept all major credit cards - VISA, Mastercard, American Express and Discover.

  • What is your refund policy?

    We offer a full refund on bookings cancelled at least 48 hours prior to the scheduled pick up time.

      If you notify us between 48 hours and a minimum of 3 hours prior to your scheduled pick up time, we will allow you to reschedule to another tour or to assign your reservation, or your right to reschedule, to another person. All rebooking requests are subject to tour availability, and we will do our best to accommodate your requested change.
  • Is lunch or dinner mandatory?

    Lunch or dinner is included in the price of the tour and cannot be separated out.

      We do have vegetarian and vegan options available upon request. There is a section in the booking process where you can let us know of any dietary restrictions.
  • How many people need to book the Bachelorette Tour for the Bride to ride FREE?

    11 people total, including the bride.

      In other words, the brides tour is FREE when she brings 10 friends on the same Bachelorette Tour.
  • Can I customize a tour for a birthday party or wedding celebration?

    Yes! Please email [email protected] or call us and we will be happy to work with you on your special event (subject to availability and any additional upgrade charges).

  • Is there a dress code?

    Please dress comfortably and wear weather appropriate shoes.

  • What happens if it rains?

    Rain or shine, Cellar Door Wine Experience is always an excellent time.

  • What if I don't drink alcohol?

    Non-alcholic beverages are available, as well as bottled water.

      There is a $30 discount for anyone who wants to join us for a tour, alcohol free.
  • Is there an age limit to go on a wine tour?

    The legal drinking age in the province of Ontario is 19 years old.

      Guests under the age of 19 can purchase one of our "No Alcohol Tickets" for $30 OFF any tour and tag along with their group, take in the beautiful scenery, enjoy gourmet cheese, lunch and/or dinner with non-alcoholic drink options. Cellar Door strictly enforces this rule and reserves the right to ask anyone in question to verify their age with photo ID.
  • Keeping it Classy & Refusal of Service.

    We ask that everyone who comes on our tours to show up rested, respectful & sober. We strive to entertain, educate, and give all of our guests the best wine tour experience possible. Babysitting hungover or intoxicated guests is not in our repertoire and takes away from the experience for everyone on the tour.

      Guests will be refused service if they are deemed to be not of legal drinking age and sneaking in alcohol, or at/over the point of intoxication, or by any other reason as per the governance set by the Alcohol and Gaming Commission of Ontario (AGCO). Our drivers, winery, and food partners reserve the right to refuse service to any guests at their discretion for any reason, which will result in removal from the tour at the guest's expense. Guests will be held responsible for any damage or cleaning fees that results from their participation on the tour.